What is the refund policy?

All sales are final. But, if you have any questions or concerns prior to purchasing, you can contact us.

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Is postage included? 

Yes! All pricing includes postage and delivery.

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What if I have a question? Is there a dedicated support department?

You can contact our in-office support team from our 100% US-based team. We're available for support five days a week by email.

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Is the handwriting real?

Humans do not write our postcards. Think about all the carpel tunnel surgeries we are preventing! We do however utilize the next best thing...a hybrid font/AI system that starts with a handwritten font that is directly modeled off real handwriting. We took that a step further by altering the pen pressure, line angle, and glyphs.

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What information do you need from me?

After completing your purchase, you'll be asked for your recipients name and address, there's also an area to write a custom message. Next, enter your name and return address. Then hit send!

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Can I mail cards in bulk?

Yes! Visit the page dedicated to bulk purchases for details. 

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Can you help with my marketing?

Absolutely! We can help curve the phone screens! Send cards that look like your ads via postcard or letter to your geofence for an increased lift+response. Easily reach entire local communities with custom handwritten postcards.

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